Considered a trusted partner by leadership due to her ability to strategize, design, and deliver domestic and global HR programs, policies, and initiatives that are aligned with the business strategies of companies in rapidly changing business environments. Carol has over 20 years of HR and business experience providing HR leadership, operational, and tactical solutions to her clients which has resulted in their businesses having a strong competitive advantage.

  • Domestic and Global HR & Business Expert – Americas, Asia, and Europe
  • Organization Development, Strategy, Culture Awareness & Building, and Change Management
  • M&As, Acquisitions, Divestitures, & Greenfields
  • Strong Business and HR Integration Skills
  • Experienced Establishing Domestic, International, and Cross-border HR Organizations
  • Domestic & Global Legal/Labour, Corporate Social Responsibility (CSR), Business Ethics, Code of Conduct, EEO & AAP, and Compliance
  • Global Talent Management, Branding, Recruiting, Resourcing, Diversity, Cross-border Insourcing & Outsourcing, Succession Planning, Expatriation, & Retention
  • Domestic and Global Compensation, Benefits, Rewards & Incentives – Certified
  • High-Growth Global Expansion – North America & Asia to include China & India
  • Extensive Development and Implementation of Performance Management & Development Systems
  • Domestic & Global Safety & Health Programs
  • Training, Competency Development, and Competency Database Management
  • HR & Business Trends – Benchmarking, Research, Best Practices & Next Practices
  • Seasoned Cross-Border Communications – Systems, & Tools – Employee Satisfaction Surveys, Employee Handbooks, etc

“When our organization decided to expand to India – I knew that Carol would be able to help our team. Not only is Carol a leader within the Seattle Human Resources industry, but she has excellent global experience. She has the ‘global mindset’ needed to help Human Resources teams understand and anticipate how to be successful. Carol presented to our HR team and our APA Sales Leader, and facilitated a conversation on ‘doing business in India’ that is practical and gives us confidence and resources to do what we need to do to support the business growth.”

Cindy Olson, VP of HR, Concur

Credentials:

  • Master’s Science, Human Resources Management – Chapman University
  • Bachelor’s Science, Business Administration – Columbia Union College – with honors
  • Executive International Business Management Programme – Tieto, IFL & Stockholm School of Economics
  • International Human Resources Programme – Tieto, Stockholm, Sweden
  • Certification, Global Professional Human Resources – GPHR – Society for Human Resources Mgmt.
  • Certifications – Global Remuneration & Rewards (GRP) & Certified Compensation Professional (CCP) – World at Work
  • SHRM Global HR Expert Panel providing guidance on global HR trends and contributes to global HR SHRM white papers, magazines, and articles
  • Washington State SHRM Global HR Director responsible for designing and delivering monthly global HR seminars and networking events for SHRM northwest members
  • Chair and co-founder, Global HR Consortium, the society for international human resources professionals
  • Chair and Founder, HR Roundtable, the northwest’s society for human resources professionals who work for technology companies
  • Technology company technical expert lobbyist for WA state laws pertaining to human resources issues. All the lobbying efforts she has been involved in were successful resulting in amendments to Washington State laws.

“Carol Olsby is a top-notch HR professional. She assisted us at ABC Legal on a contract basis in evaluating our HR function and providing guidance in hiring a leader for the HR team. Her experience and expertise were critical in this process, and I’m convinced we would not have been as successful without her involvement. I recommend her very highly and would not hesitate working with her again.”

Bob Belknap, CFO, ABC Legal

Presentations

Carol has been a presenter at numerous business and investor events to include: UW Law School, UW MBA program, NW Entrepreneurial Network, SHRM programs, Global HR Consortium, HR Roundtable, etc.

“I worked with Carol several years, both as a colleague while building up China but also when she was a consultant for Tieto while we built our operations in the Philippines.

Our entry into the Philippines was green field -based and we were able to set up a fully operational team from scratch in less than 100 days. Carol was responsible for most if not all HR related issues and this was textbook example how business management should work with HR.

I highly appreciate Carol as an individual who understands how to support business and is able to execute in line with those expectations of the business. She has an excellent understanding of Asian cultures combined with global mindset and deep knowledge on HR practices; thanks to this she has been hiring many great leaders for Tieto in Asia.

I would be delighted to work again with her in the upcoming similar challenges and I would always welcome her opinion, both as a professional but also as a friend.”

Juuso Tammilehto, Vice President Asia and Country Manager Philippines at Tieto Corporation